Storyhouse, Chester selects VisitOne
Chester's one and only Storyhouse, has taken innovation to a whole new level by choosing VisitOne as their audience engagement partner.
VisitOne is proud to partner with Storyhouse Chester, a remarkable multi-space cultural venue that brings together a library, theatres, independent cinema, restaurant and community creative space under one roof.
As one of the UK’s most distinctive arts and community venues, Storyhouse welcomes audiences for theatre, film, literature, food, learning and shared cultural experiences. With such a broad offer, the customer journey needs to be simple, flexible and connected, whether someone is booking a ticket, planning a meal, attending a show or returning for another visit.
Through VisitOne, Storyhouse is enhancing its audience engagement platform with digital tools that support secure ticketing, pre-orders, customer messaging and a smoother experience before and during each visit. The partnership is designed to help optimise food and drink pre-orders, support incremental revenue and make it easier for audiences to engage with more of what Storyhouse offers.
For venue teams, VisitOne helps connect ticketing, customer data and operational touchpoints, giving staff better insight and reducing friction across busy visitor journeys. For audiences, it creates a more seamless, useful and venue-branded digital experience.
The VisitOne and Storyhouse case study shares more about how the partnership is supporting audience experience, commercial performance and connected venue technology in practice.
Case Study Available
The VisitOne and Storyhouse case study shares more about how the partnership is supporting audience experience, commercial performance and connected venue technology in practice: Storyhouse Case Study