"The writer's theatre", The Royal Court, partners with VisitOne for enhanced customer engagement.

Royal Court Theatre connects its audience experience with VisitOne

The Royal Court Theatre has a rare ability to shape the future of new writing. Since the English Stage Company made it its home in 1956, the theatre has championed original voices, backed bold ideas and staged plays that have influenced audiences and theatre-makers around the world.

Based in London’s Sloane Square, the Royal Court supports writers at every stage of their careers. Across its two theatre spaces and wider development programmes, it creates opportunities for emerging and established playwrights to experiment, challenge expectations and bring distinctive stories to the stage.

We’re delighted to support the Royal Court in developing its audience experience beyond the performance. Through VisitOne’s integration with Spektrix ticketing and Tevalis EPOS, the theatre will bring secure digital tickets, mobile pre-ordering, donations and digital membership cards together in one convenient platform.

Guests can access and securely share their tickets, arrange food and drink pre-orders and keep membership cards readily available on their phones. The experience can be customised to individual productions and performances, helping the theatre present relevant information and options for each visit.

For venue teams, advance and interval pre-ordering help make demand more visible before busy service periods. Preparing orders ahead of collection supports operational flow and creates opportunities to develop interval bar revenues within a limited sales window.

Connecting ticketing and EPOS also brings ticket sales and bar purchases into a fuller picture of audience behaviour. Alongside convenient donation options and digital membership cards, this supports stronger customer engagement and opportunities to grow secondary revenue.

As Phillip Markwick, CEO of VisitOne, said: “We're excited to be part of the journey to enhancing customer engagement and revenues and can't wait to work with you!”

We look forward to working with the Royal Court as it continues to nurture new voices and create theatre that sparks conversation long after the curtain falls.