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VisitOne Website Terms & Conditions

VisitOne provides a customisable engagement platform for arts and cultural venues, integrating ticketing, messaging, F&B pre-orders, membership, donations, data capture and related services. These Terms relate only to use of the Website. Separate contractual agreements apply to the VisitOne platform and client services.

VisitOne Website Terms & conditions Last updated: 18.11.2025

Welcome to VisitOne. These Terms & Conditions (“Terms”) govern your use of the VisitOne website (the “Website”) operated by VisitOne Ltd (“we”, “us”, “our”). By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, you must stop using the Website immediately.

Use of the Website

You may use this Website for lawful purposes only. You agree not to:

  • Use the Website in any way that breaches applicable laws or regulations.
  • Attempt to interfere with the security, performance or integrity of the Website.
  • Access, copy or extract content to create a competing product or service.
  • Use automated tools (robots, scrapers, data-mining tools) without our written permission.

We may suspend or restrict access to the Website at any time without prior notice.

Intellectual Property

All content on this Website—including text, graphics, branding, images, software, layout, and design—is owned by VisitOne Ltd or used under licence.
You may:

  • View, download or print content for personal or internal business use only.

You may not:

  • Reproduce, distribute, modify or republish any content without our prior written consent.

Information on the Website

The content on the Website is provided for general information and marketing purposes only. While we make reasonable efforts to keep information accurate and up to date, we make no representations, warranties or guarantees (express or implied) that:

  • The content is complete, accurate or current;
  • The Website will be error-free or free from interruptions;
  • Third-party information or links are reliable or safe.

Nothing on this Website constitutes formal advice, product guarantees or binding offers.

Links to Third-Party Websites

This Website may include links to third-party websites. We have no control over, and accept no responsibility for, the content, security, or privacy practices of those sites. Following third-party links is at your own risk.

Privacy & Data Protection

Our use of personal data is governed by the VisitOne Privacy Policy. By using the Website, you acknowledge that personal data may be collected and processed in accordance with that policy.

If you complete a contact form, download content, or subscribe to updates, you consent to us storing your information in our CRM system (Zoho) for marketing, sales, and communication purposes. You can withdraw consent at any time. 

Cookies

The Website uses cookies and similar technologies to improve performance, personalise content, and analyse how visitors use the Website. By continuing to browse the Website, you consent to our use of cookies, as outlined in our Privacy Policy.

No Warranties

The Website is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, conditions, or guarantees, including implied warranties of merchantability, fitness for purpose, and non-infringement.

Limitation of Liability

To the maximum extent permitted by law, VisitOne Ltd shall not be liable for any:

  • indirect, incidental, special, or consequential loss
  • loss of revenue, profits, business, data, goodwill or opportunity
  • damages arising from use of, or inability to use, the Website
  • reliance on information contained on the Website

Nothing in these Terms limits liability that cannot be excluded under UK law, including liability for fraud, fraudulent misrepresentation or death/personal injury caused by negligence.

Website Availability & Changes

We may:

  • update or change content without notice
  • suspend, withdraw or restrict access to the Website for maintenance or business reasons
  • update these Terms at any time by publishing a new version on the Website

Your continued use of the Website constitutes acceptance of any updated Terms.

Governing Law

These Terms and your use of the Website are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

Contact Us

If you have any questions about these Terms, please contact us:
Email:[javascript protected email address]
Address: VisitOne Limited, 5-17, Middle St, Brighton BN1 1AL, United Kingdom.