Digital tickets are transforming the way arts and culture venues engage with their audiences. More...
VisitOne integrates seamlessly with Spektrix to increase secondary revenue, grow your customer database and deliver exceptional service to your customers.
Increase secondary revenue
By using the VisitOne Spektrix integration, venues are able to send push messages directly to all ticket holders at the right time using the customer details held in Spektrix, with relevant and personalised offers. The push message which is delivered by SMS or email takes the customer to their VisitOne Digital Ticket Wallet which is fully branded with your venue or event.
Pre and Post-Show Dining Reservations: Spektrix users who also use Resdiary or SevenRooms can configure VisitOne to add pre-show dining buttons at a time that makes sense for the event. Table times offered fit around the show, and the customer simply has to select the time they want and VisitOne books the table for them. All the contact details are taken from the Spektrix customer database record, which means there is no re-keying required for the customer. VisitOne also passes through details of the event and performance time from Spektrix so the dining room knows everything required to make the customer feel looked after.
Pre-show Secondary Revenue: VisitOne times the appearence of pre-order buttons in the digital ticket wallet just ahead of a customer's arrival at the venue, based on times taken from Spektrix. This provides convenience and a compelling reason to make secondary purchases - why queue when you can order on the way to the venue and just collect when you get there. This is a great way to grow secondary revenue for Spektrix customers.
In-Seat Ordering: VisitOne can time many different types of offer in the same digital ticket wallet, swapping each one out at the relevant time. For example it can be used to order refreshments or merchandise directly from customer seats. This appeals to guests' sense of convenience, it reduces crowding in the venue, and encourages spontaneous purchases. All of these lead to increased secondary revenue for Spektrix customers using the VisitOne integration.
Post-Event Secondary Revenue: VisitOne can be configured by Spektrix users to offer post-show buttons for donating, joining a membership scheme and completing a survey. All membership purchases and donations integrate directly with Spektrix. Using push notifications to ask customers what they thought of the show and directing them back to their VisitOne digital wallet is another great opportunity to continue growing secondary revenue for Spektrix users. Customers are more likely to donate, join as a member, or purchase merchandise with the fresh memory of a fabulous time at your venue.
Grow your customer database
Ticket sharing with a bonus: Through the VisitOne Spektrix integration, Spektrix users can add the other members of a booking party's details into the Spektrix customer database. The booker simply selects one or more tickets in their VisitOne digital ticket wallet and sends them to the other people in their party. The recipient must then consent to accepting the ticket and to providing contact details. These details are added to the Spektrix customer database. The bonus with VisitOne? From that point the recipient benefits from exactly the same convenience as the booker through their own digital wallet. All the members of the booking party can then make secondary purchases. This not only grows the customer database in Spektrix, it grows secondary revenue and creates a wonderful experience for guests.
VisitOne
VisitOne helps arts and culture venues thrive. It turns guest engagement into secondary revenue through it's digital ticket wallet and guest engagement platform.
